User Experience Assessment

Seamless design that people love to use.


learn to love the tools you use everyday.  enhance user satisfaction by improving the usability, accessibility, and enjoyment each time you use your Microsoft 365 solution.  design is streamlined and the interface is optimized explicitly for information and productivity.  

KPMG is one of the largest consulting firms in the world, allowing us to uniquely cater to our clients through a diverse range of business and digital transformation services. In the case of Microsoft, KPMG is a Microsoft Global Systems Integrator (GSI), one of only four worldwide.  The KPMG Microsoft team consists of more than 2500 Microsoft professionals in various KPMG firms around the world, spanning a wide range of capabilities from cloud compliance to digital and business transformation to block chain. We can leverage this network for on-demand access to regional, national, and international subject matter experts.Working with KPMG means a collaborative approach to understanding your current infrastructure and key business requirements and goals.  We will be with you every step of the way as we unlock the potential for your organization to drive productivity, collaboration and business intelligence.

KPMG will take you through a step-by-step process allowing you to review your business needs and address challenges of adoption, usability, and visability. Sometimes minor changes to the interface can make the world of difference to the user. The solutions we will propose strive to allow for streamlined deployment, productivity and user adoption.

1. Map your current business priorities

  • Use discovery scenarios relevant to you business
  • Simple tools compare current process with future backed by fact-based financial analysis

2. Review businesses value focusing on productivity opportunities with Microsoft

3. Assess your organizational readiness for change

  • Adoption Ability
  • Technical Complexity
  • Business Impact

4. Analyze the financial impact of Microsoft 365

  • Recap of the recommended and prioritized scenarios


KPMG strives to provide peak flexibility.  Using the Cloud Modes offered in Microsoft 365 you shrug off the overhead and cost of maintaining an IT structure in-house.  Choose a cluster of components to meet your current business needs, knowing you can activate additional modules, as your business needs change.

business without silos

KPMG will assist you to break down common silos of CRM and ERP solutions by combining all the functional requirements to support your business processes. Data flows between business groups connecting businesses and boosting efficiency with automated tasks and workflows, all within the familiar Microsoft interface of applications such as Word, Outlook and Excel.

integrated business intelligence 

You can only strengthen what you can measure. We will provide you with several recommendations in terms of reporting, performance indicators and business intelligence. Powerful, effective and easy-to-use tools are achieved through leading intelligent technologies allowing you to gain a complete view of the business with connected data and business analytics. The embedded Power BI service allows users to produce unlimited analytical reports, KPIs and dashboards providing better insights to make more confident business decisions.



Dynamics 365 is committed to inclusive design and accessible products and content that boost every user's productivity. Along with accessibility designed right into your browser, here are some examples of how Dynamics 365 makes using our solutions easier for users:

Keyboard shortcuts in Dynamics 365:

Dynamics 365 for Customer Engagement offers keyboard shortcuts to address issues faced by people with limited dexterity or motion disabilities. In addition, people who don’t use a mouse can use a keyboard to navigate and complete actions.

Use a screen reader in Unified interface apps:

Screen readers make Dynamics 365 for Customer Engagement apps accessible to people who have low or no vision. Unified Interface apps in Dynamics 365 for Customer Engagement apps enable a more consistent screen reader experience.

Heighten color contract of some text and images

The high contrast setting in Microsoft Windows heightens the color contrast of some text and images on your computer screen, making those items more distinct and easier to identify

what does program success look like?


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