• Head in the Clouds - IT organizational impact

    The move to digital and cloud will have a profound impact on the IT organization. The application development teams and support teams will need to ensure that the applications are both secure and capable of operating in the cloud. They will need to implement automated testing so when vendor service/environment upgrades take place, the applications that might be impacted can be quickly tested.  Application testing needs to be focused on the most critical business apps first. Identifying any issues and then correcting them swiftly is paramount. 

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  • Head in the Clouds - Fear of being locked in

    There is a very real fear of migrating applications and data into the cloud and then being locked in to an underperforming or high priced vendor. If the vendor has many terabytes of your data, and the service is mission critical, the cost to break the contract and migrate to another provider may be considerable. As well, the potential impact to business operations during the transition can also be major. If the vendor does not perform or there is a serious security breach, the decision to migrate to cloud will be questioned.

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  • Head in the Clouds - Security, regulatory and compliance

    Trusting a vendor with your client data and your critical business applications can be a stretch for some organizations. Security, risk and compliance considerations may be serious impediments to moving swiftly to the cloud.  There is often not a week that goes by without some major enterprise announcing that it has been breached and sensitive data has been compromised. As well, heavily regulated industries must be sure that cloud providers do not expose them to regulatory failings that could impact their ability to continue to do business or cause serious reputational damage.

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  • Head in the Clouds - Cost of cloud and my assets have lots of life remaining

    Having made massive investments in data centers, on premise infrastructure, and mainframe applications, enterprises are understandably reluctant to shut these down, sell them off and move whole heartedly to cloud. Migrating to cloud can be complex, risky and expensive. Organizations that have a culture of squeezing out the last remaining drops of value from an aging infrastructure may be unwilling to sunset assets. Sometimes organizations will accept the increased risk of aging assets for the potential cost avoidance and the ability to focus their IT efforts on other areas with greater business benefits. Introducing the enterprise to yet another major IT transformation program may not be a popular and career enhancing move. The enterprise, having invested heavily in a new data centres, data centre consolidation and the latest upgrades and security technologies, now faces yet another technology pivot.

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  • Head in the Clouds - Yet another painful user experience

    In the previous article we discussed the temptation for organizations to think of cloud as a managed service, and to move cautiously to cloud. In this article, we will talk about the user impact. 

    How many major migrations and transformations have the user community struggled through? Business units are understandably nervous with the constant changes mandated by IT that impact the productivity of their users. Again and again, these necessary, cost saving upgrades create user disruption and stress. Issues and failures can impact business productivity. Users have to learn a new interfaces and navigate new systems. The IT people are frustrated because they have to upgrade and enhance systems and services but the business units simply won’t tolerate more disruptive change and won’t help foot the bill. The IT people say it will be better next time because of the changes we made today, but it rarely is. All the business units hear is a list of excuses when failures occur.

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  • Head in the Clouds – Cloud is simply another managed service…

    In the previous article we discussed the vision for cloud. In the next set of articles we will consider the challenges faced by companies as they move to the new cloud paradigm.

    Treating cloud as if it’s just another managed services agreement is a fundamental impediment to successfully moving to cloud.  Managed services agreements typically involve a vendor taking contractual responsibility for parts of a company’s IT organization. This vendor then runs the service in a (hopefully) more cost effective manor, while maintaining or improving the service quality. Changes to the service can be made but they usually involve additional charges that may be quite expensive. With a managed service we may not be implementing the best solution or a standardized industry solution. If we look at cloud services, typical providers offer a myriad of specific services and features that a company can sign up for and consume. These are standardized services and often based on leading practices. If you like a particular service, you continue to consume it, if not, you go somewhere else.

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  • Head in the Clouds – Why Cloud can be a tough slog for the enterprise

    Cloud based services – (IaaS, PaaS, SaaS, DBaaS etc.) are a paradigm shift from the legacy, on premise IT infrastructure architecture. Businesses are pivoting to cloud, motivated in part, by the fear of industry disruptors who are already in the cloud. In the past, sophisticated applications and a distributed enterprise infrastructure was a barrier to entry. Upstart competitors simply did not have the capital and staff to compete with large institutions. Today, with cloud services, this is no longer the case.  

    In this series of articles, we will level-set on the benefits of cloud – the vision of cloud. We will then look at the common challenges organizations are facing when moving to cloud and ways to mitigate these challenges.

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  • KPMG at Microsoft Inspire 2019

    KPMG exemplifies what can be achieved with the right partner. The Microsoft Inspire 2019 conference was one that will not soon be forgotten thanks to our many successes that were honoured in July.

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  • Harvey Nash / KPMG CIO Survey 2019: A Changing Perspective

    Now in its 21st year, the Harvey Nash / KPMG CIO Survey 2019 is the largest IT leadership survey in the world, with over 3,600 responses from CIOs and technology executives across 108 countries.

    The survey provides direct insight into the priorities, strategies and careers of senior technology leaders around the world. In our digital age, it is no surprise to find that more IT leaders are reporting budget increases than at any other time in the last 15 years - but what are they using this for? How are they managing the balance between the huge opportunities that disruptive technologies such as AI bring and the risks of cyber security, data privacy and regulation?

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  • KPMG Canada recognized as the winner of the 2019 Microsoft Application Innovation in Government IMPACT Award

    KPMG Canada is proud to annouce it has won the 2019 Microsoft Canada Application Innovation Award in Government. These annual Canadian awards recognize Microsoft partners that have focused on bettering the lives of Canadians and demonstrated excellence in sales, marketing, innovation and implementation of customer solutions based on Microsoft technology.

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